Frequently Asked Questions about Home Health Care

1. What is the difference between home care and home health care?
When the patient’s need is for more than home and personal care, a home health care agency may be required. Home health care is the provision of skilled medical services (such as administration and adjustment of medication levels, monitoring and dressing of wounds, etc.) in the home by trained medical personnel. Home health care is always ordered and supervised by a physician.

2. Who can enjoy the services of Dominion Home Health Services?
Anyone can enjoy our services as long as they have a physician's order for the type of services they want.  They must also have the consent of family members.  For Medicaid nad insurance paid services a County Social Worker and/or Public Health Nurse's assessment of need will be required as well. for private-pay clients, our RNs are able to do a thorough assessment of need following the physician's order.



3. How can I determine if home care is necessary?

When self-care at home has become difficult or family caregivers are not immediately available to do the volume of work that is necessary, home care may be the answer. Home care often relieves family members of basic care-giving functions and makes it possible to spend quality time, rather than the functional care-giving time. Aside from being easier and faster to implement than moving to an institutional care setting, home care allows the senior to stay at home in familiar and comfortable surroundings. Many people are now choosing home care over institutional care which invariably is comparatively less expensive and keeps seniors longer at home.

4. Does Dominion Home Health Services qualify people for services?
If you an MA/Medicaid subscriber, then you will enjoy the support of a social or financial worker in your county. We do not offer financial work to qualify you but we can point you to the right office in your county to determine your eligibility. For private paying clients, yes, we would have sessions with you to agree your ability to pay and work out a mutually beneficial mode of payment.

5. How do I contact Dominion Home Health Services if I, my parents or children need service?
We can be reached by telephone, both local and toll free: Land line: (320) 864-9926; Toll Free: 1 (800) 470-9366. Please give us a call and we would be happy to assist you. Our corporate office is at 1205 10th Street E, Glencoe MN 55336 and we are open Monday - Friday, 8:30 a.m. - 5:00 p.m. Please visit our Contact page for more information.

6. I need home health care services but I don't know what payments you accept?
We Accept:
• Medical Assistance: MA
• County Funding
• Insurance: health, liability, workers' comp and long term care
• Private and Self Pay

7. I live in a small town in one of the counties you cover, but do you only work in the big cities?
No, we also provide care in the small communities, both in townships and farm houses as well. Call us today and we would be glad to work with you.

8. Do you specialize in any specific diseasas and can your nurses provide care for any type of disease?
At this time, we provide care for a broad range of patients based on a physician's order. 

9. What is ADD or ADHD?
These are interchangeable terms for "Attention deficit hyperactivity disorder," a biological, brain based condition that is characterized by poor attention and distractibility and/or hyperactive and impulsive behaviors. It is one of the most common mental disorders that develop in children. Symptoms may continue into adolescence and adulthood. If left untreated, ADHD can lead to poor school/work performance, poor social relationships and a general feeling of low self esteem. Our staff help a great deal in directing and providing care for many ADHD clients. See your doctor for the best form of treatment and if you need a PCA to help your child or ward.